FAQs

Are Riblor Products Protected By A Warranty?

Indeed, all Riblor products are well-blanketed against production fault for a period of 12 months from the purchase date. For the particular warranties to be legitimate, the Guarantee Card, provided with each product, must be shown.

How Much Does It Cost to Deliver My Order?

Riblor offers free express delivery all over UAE.

Shipping and delivery time is 2-5 business days to most locations.

How Much Time Will It Take to Ship my Order?

We strive to deliver all orders within a couple of working days of receiving full payment.

In the unusual situation of a lag time in sending your order, we’ll inform you at the earliest opportunity.

We’ll send you a tracking number of your order after it has been dispatched.

Do You Deliver Worldwide?

No, currently we only deliver within the United Arab Emirates..

Can I Ask for A Reimbursement or An Exchange?

We’ll gladly refund or exchange items bought on our website, providing the particular item is unworn and still in its initial packaging and condition with product labels attached.

Please visit Return & Exchange page here.

Make sure you download Returns Form here.

Delivery costs (including taxes, duties, customs charges charged by your country) are usually non-refundable.

Who Pays Return Charges?

Except if we’ve made a mistake, just about all expenses related to exchanges and returns are usually be paid by the buyer. This consists of any duties or taxes charged by your country.

Does Riblor Offer Gift Wrapping?

Almost all Riblor products will arrive fantastically packaged and all set for gifting.

Our high-end products will be shipped in a stylish package, meticulously wrapped.

If you want us to add a gift card, make sure you inquire this while checking out.

What Happens If My Order Arrives Damaged or Faulty?

Our staff members check all products carefully before delivering. In the particular improbable event that the product arrives defective or broken, make sure you email [email protected] promptly so that we can immediately deal with the problem. All concerns must be informed us within seven (7) days of receiving your order.

Please be aware that our products are sensitive and must be addressed with proper care. Products that are impaired on account of damage or even wrong use are indeed not considered to be defective.

Which Payment Mode Does Riblor Use?

Riblor payments are usually processed through PayPal.

How Can I unsubscribe from Riblor email messages?

Each of our email readers receives first access to brand new collections as well as announcements for exceptional events and special campaigns. If you want to remove yourself, click unsubscribe right at the bottom of the email.